Presslabs Status

All Systems Operational

About This Site

Service status for Presslabs, Smart Managed WordPress Hosting

Public Websites Operational

WordPress admin Operational

CDN Operational

Cache Manager Operational

Presslabs Dashboard Operational

Git service Operational

Email delivery Operational

SendGrid SMTP Operational

AWS route53 Operational

Log Search Operational

Log Collection Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 16, 2019

Wordpress Version Upgrade - WP 5.2.3

Completed - The scheduled maintenance has been completed.
Sep 16, 17:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 14:00 EEST

Scheduled - Next Monday, 16.09.2019 starting with 14:00 EEST ( 04:00 PDT/PST ~ https://bit.ly/2kgmwJ8 ) for 3 hours, we'll be updating Wordpress to the latest version 5.2.3 on all production instances alongside a hotfix for the recent Gutenberg Chrome 77 bug (details here: https://github.com/WordPress/gutenberg/issues/17406 ). During this time, the wp-admin can become inaccessible for brief periods of time while the new version is applied. The public sites will not be affected and they will work normally. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.

More details about the new version can be found at: https://wordpress.org/news/2019/09/wordpress-5-2-3-security-and-maintenance-release/
Sep 13, 19:23 EEST

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

Gutenberg meta boxes overlap in Chrome 77

Resolved - We have prepared a patch for this bug, and it will be deployed on Monday alongside the WP 5.2.3 update. A maintenance window will be announced shortly.
Sep 13, 18:11 EEST

Identified - A bug was recently reported inside the Gutenberg editor which is affecting Chrome 77 users while editing pages and posts. We'll be trying to add a workaround for this until the official fix will be released.

More details about this bug can be found here: https://github.com/WordPress/gutenberg/issues/17406
Sep 12, 10:44 EEST

Sep 11, 2019

No incidents reported.

Sep 10, 2019

Connectivity issues on some of our clusters

Resolved - There were no incidents reported, and our monitoring systems show that everything is running nominally.

This incident is now closed.
Sep 10, 17:49 EEST

Monitoring - All instances are now fully operational. We'll continue to monitor for a few more hours. Please let us know if you see anything unusual at support@presslabs.com.
Sep 10, 13:34 EEST

Update - Power supply problems that affected the US cluster are solved, and all the instances are now starting up. Expect your wp-admin area to start being accessible again in a few minutes.
Sep 10, 13:12 EEST

Identified - Due to power supply issues, some wp-admins are currently down. We're working to make them functional again.
Sep 10, 11:49 EEST

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.

Sep 2, 2019

No incidents reported.