All Systems Operational

About This Site

Service status for Presslabs, Smart Managed WordPress Hosting

Public Websites ? Operational
WordPress admin ? Operational
CDN ? Operational
Cache Manager ? Operational
Presslabs Dashboard Operational
Git service Operational
Email delivery Operational
SendGrid SMTP Operational
AWS route53 Operational
Log Search ? Operational
Log Collection ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019
Resolved - The service is now working with no issues, we'll continue to monitor and ensure no further errors will show up. Thank you!
May 23, 14:23 EEST
Investigating - Our Git service is currently unavailable, we're investigating. The normal functioning of the sites is not affected, but commits cannot be pushed or pulled. We'll get back with updates.
May 23, 14:15 EEST
Completed - The upgrade has finished with no incidents. In case you spot any issues with your site, please don't hesitate to write to us at support@presslabs.com. Thank you!
May 23, 14:07 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 11:00 EEST
Scheduled - On 23-05-2019 starting with 11:00 EEST ( 01:00 PDT/PST / 04:00 EDT/EST ) for 2 hours, we'll be updating Wordpress to the latest version 5.2 on all production instances. During this time, the wp-admin can become inaccessible for brief periods of time while the new version is applied. The public sites will not be affected and they will work normally. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.

We recommend you to test this new version on your development instance, as they are in the process of being upgraded to the latest WP version at the time of this maintenance schedule. If you find any problems before the maintenance, please drop us an email at support@presslabs.com containing the Subject: "WP 5.2 upgrade problems"

More details about the new version can be found at https://wordpress.org/news/2019/05/jaco/

UPDATE: as WordPress 5.2.1. is out, the update will take place directly to this version. More details about this maintenance version can be found here:

https://wordpress.org/news/2019/05/wordpress-5-2-1-maintenance-release/
May 15, 19:46 EEST
May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
Resolved - No other errors and issues were reported since our previous update, we're therefore closing this incident. Thank you!
May 13, 20:16 EEST
Monitoring - The affected sites are back up and running and we're monitoring that all affected MySQL servers are back in sync. Thank you for your patience and understanding!
May 13, 09:33 EEST
Identified - One of the clusters in Europe has the SQL servers out of sync, which makes the site display inaccurate information, or missing posts or 404 errors. We're already working on restoring everything back to normal. Please stand-by for updates.
May 13, 09:15 EEST
May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.