All Systems Operational

About This Site

Service status for Presslabs, Smart Managed WordPress Hosting

Public Websites   ? Operational
WordPress admin   ? Operational
CDN   ? Operational
Cache Manager   ? Operational
Presslabs Dashboard   Operational
Git service   Operational
Email delivery   Operational
SendGrid SMTP   Operational
AWS route53   Operational
Log Search   ? Operational
Log Collection   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 23, 2019

No incidents reported today.

Jan 22, 2019

No incidents reported.

Jan 21, 2019
Completed - All sites have been updated and running on WordPress 5.0.3. Please let us know at support@presslabs.com if you encounter any sort of issues. Thank you!
Jan 21, 15:21 EET
Update - All sites (except for the ones who have notified us in advance) have now the Classic Editor plugin installed and active. The WordPress upgrade to v 5.0.3 is already in progress, working smoothly with no incidents reported so far. Please remember that there is a short window of a few minutes when the wp-admin is unavailable during the maintenance process. Thank you!
Jan 21, 13:07 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 12:00 EET
Scheduled - Monday January 21st, starting with 12:00 EEST ( 02:00 PDT/PST | 05:00 EDT/EST ), we'll be updating Wordpress to the latest version 5.0.3 on all production instances. During this time, the wp-admin can become inaccessible for brief periods of time while the new version is applied. The public sites will not be affected and they will work normally. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.

As this upgrade is a special one because of the Gutenberg editor, we'll first install & activate the Classic Editor Plugin, so that there will actually be no impact on the current editorial flow. In case you want to try the new Gutenberg editor, you'll be able to do this on the development site which already runs on WordPress 5.0.3 and when you're ready to test it in production, just deactivate the Classic Editor plugin and you'll be good to go!.

For any questions or simply you don't want to use the Classic Editor, please let us know at support@presslabs.com and we'll skip the installation for your site.
Jan 16, 21:32 EET
Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

No incidents reported.

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 17:08 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 14:00 EET
Scheduled - We'll be performing today a series of updates to some of our internal systems and we do not expect any impact on the functioning of the sites or our dashboard. We'll let you know when the maintenance is over. Thank you!
Jan 14, 13:26 EET
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Completed - The maintenance has been completed successfully with no errors. For any issues regarding the Git service please get back to us at support@presslabs.com. Thank you!
Jan 11, 13:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 11:00 EET
Scheduled - Following today's interruption of the Git service, we need to run a configuration update in order to avoid the issues encountered today. During the maintenance window, the Git service will not be available (or will be available with intermittences). Updates will be posted here as soon as the Git service is 100% back online.

IMPORTANT: the site's functionality is not affected by this maintenance. However, please don't do operations that affect the site code (such as plugin updates/installations or Git pushes from the local clones) as they might get lost.
Jan 10, 19:22 EET
Jan 10, 2019
Resolved - All GIT systems are Online. However, a number of attachments were lost during this incident.

We'll take additional steps to prevent this kind of issue in the future.

Thank you.
Jan 10, 17:12 EET
Investigating - Our GIT system is temporarily unavailable.

Normal Wordpress activity is not affected.
Jan 10, 16:10 EET
Jan 9, 2019

No incidents reported.