All Systems Operational

About This Site

Service status for Presslabs, Smart Managed WordPress Hosting

Public Websites ? Operational
WordPress admin ? Operational
CDN ? Operational
Standard Support Availability ? Operational
Cache Manager ? Operational
Presslabs Dashboard Operational
Git service Operational
Email delivery Operational
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
Log Search ? Operational
90 days ago
100.0 % uptime
Today
Log Collection ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Between Tuesday and Wednesday night, the secondary US Washington cluster will be upgraded with new state-of-the-art infrastructure. During this time for approximately 4 hours the back-end servers will be offline making the wp-admin area and all dynamic requests of the public sites to be inaccessible.

NOTE: This maintenance will not affect the already upgraded servers. We'll contact through a separate e-mail all the affected users to make sure they are aware of this downtime.

After this maintenance, your service will run on a state-of-the-art infrastructure which ensures that you will be able to continue to rely on our infrastructure for years to come.

Please note that all cached public sites and media files will continue to be accessible, the cache and database will be frozen with ~15 minutes before the shutdown.

If you have any questions regarding this maintenance please send us an e-mail at support@presslabs.com

Full time frame of the shutdown below:

Date: January 21, 2020 - January 22, 2020
Time: 23:59 EST (UTC-05:00) - 04:00 EST (UTC-05:00)
Posted on Jan 16, 13:49 EET
Past Incidents
Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020
Completed - The scheduled maintenance has been completed.
Jan 14, 12:45 EET
Update - All production sites are online. Development instances are now starting up as well.
Jan 14, 11:58 EET
Update - All servers have been successfully upgraded. We're now starting to boot-up all sites in this cluster.
Jan 14, 11:27 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:30 EET
Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 20:31 EET
Update - We will be undergoing scheduled maintenance during this time.
Jan 13, 20:30 EET
Scheduled - Between Monday and Tuesday night, the US Washington cluster will be upgraded with new state-of-the-art infrastructure. During this time for approximately 4 hours the back-end servers will be offline making the wp-admin area and all dynamic requests of the public sites to be inaccessible.

After this maintenance, your service will run on a state-of-the-art infrastructure which ensures that you will be able to continue to rely on our infrastructure for years to come.

Please note that all cached public sites and media files will continue to be accessible, the cache and database will be frozen with ~15 minutes before the shutdown.

If you have any questions regarding this maintenance please send us an e-mail at support@presslabs.com

Full time frame of the shutdown below:

Date: January 13, 2020 - January 14, 2020
Time: 23:59 EST (UTC-05:00) - 04:00 EST (UTC-05:00)
Jan 10, 15:53 EET
Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020
Completed - The scheduled maintenance has been completed.
Jan 10, 15:55 EET
Scheduled - We would like to inform you that during Christmas (December 25th and 26th) as well as the New Year holiday (January 1st and 2nd) our support will be limited to emergencies only.

In case of urgent issues please write an e-mail to support@presslabs.com with "urgent" in the subject line, or call our emergency phone number at +1 888 650 0777.

Happy Holidays!
The Presslabs Team
Dec 20, 15:56 EET
Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

No incidents reported.