Resolved -
We would like to inform you that the logs have started to reappear in the dashboard. If you notice any irregularities, please do not hesitate to contact us at support@presslabs.com.
Aug 28, 16:44 EEST
Investigating -
After migrating from Papertrail to Solarwinds, we noticed that log filtering no longer works with the old API. Currently, logs sent to the dashboard are unavailable until a solution is found. We apologize for this issue. For any further details, please do not hesitate to contact us at support@preslabs.com.
Aug 26, 17:40 EEST
Completed -
The scheduled maintenance has been completed.
Aug 27, 01:00 EEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 00:00 EEST
Scheduled -
We'll be performing some changes to the Kubernetes clusters in Europe region. During this time, the WordPress Admin can become inaccessible for brief periods of time while we apply change and work on your backend. The public sites will not be affected and they will work normally for not logged-in users. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.
Aug 25, 10:56 EEST
Completed -
The scheduled maintenance has been completed.
Aug 18, 10:43 EEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 EEST
Scheduled -
On August 18th, 2025 starting with 03:00 EST during a time frame of 2 hours, we'll apply upgrades to Kubernetes clusters, operators and PHP runtimes in on all production instances from our US Clusters. During this time, the wp-admin can become inaccessible for brief periods of time while the new version is applied. The public sites will not be affected and they will work normally. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.
Upgrade schedule: US Clusters - 03:00 - 05:00 EST/02:00 - 04:00 CST/01:00 - 03:00 MST/07:00 - 09:00 UTC
Expected impact: 1-2 intervals of up to 5 minutes each of unavailability for: - logged-in users (WooCommerce, LearnDash, membership plugins, etc.) - the editorial team working in the wp-admin area - dynamic pages from the public websites, such as search & contact forms
If you have any questions or concerns about this maintenance, please drop us an email at support@presslabs.com containing the Subject: "Scheduled maintenance issues".
Aug 15, 11:00 EEST