All Systems Operational

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Service status for Presslabs, Smart Managed WordPress Hosting

Public Websites ? Operational
WordPress admin on Kubernetes Operational
Europe ? Operational
US ? Operational
CDN ? Operational
Standard Support Availability ? Operational
Cache Manager ? Operational
Presslabs Dashboard Operational
Git service Operational
Email delivery Operational
SendGrid SMTP Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
Log Search ? Operational
90 days ago
100.0 % uptime
Today
Log Collection ? Operational
90 days ago
99.75 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Networking Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 29, 2025

No incidents reported today.

Aug 28, 2025
Resolved - We would like to inform you that the logs have started to reappear in the dashboard. If you notice any irregularities, please do not hesitate to contact us at support@presslabs.com.
Aug 28, 16:44 EEST
Investigating - After migrating from Papertrail to Solarwinds, we noticed that log filtering no longer works with the old API. Currently, logs sent to the dashboard are unavailable until a solution is found. We apologize for this issue. For any further details, please do not hesitate to contact us at support@preslabs.com.
Aug 26, 17:40 EEST
Aug 27, 2025
Completed - The scheduled maintenance has been completed.
Aug 27, 01:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 00:00 EEST
Scheduled - We'll be performing some changes to the Kubernetes clusters in Europe region. During this time, the WordPress Admin can become inaccessible for brief periods of time while we apply change and work on your backend. The public sites will not be affected and they will work normally for not logged-in users. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.
Aug 25, 10:56 EEST
Aug 26, 2025
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025
Completed - The scheduled maintenance has been completed.
Aug 18, 10:43 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 EEST
Scheduled - On August 18th, 2025 starting with 03:00 EST during a time frame of 2 hours, we'll apply upgrades to Kubernetes clusters, operators and PHP runtimes in on all production instances from our US Clusters. During this time, the wp-admin can become inaccessible for brief periods of time while the new version is applied. The public sites will not be affected and they will work normally. For any inquiries during this time don't hesitate to contact us at support@presslabs.com.

Upgrade schedule:
US Clusters - 03:00 - 05:00 EST/02:00 - 04:00 CST/01:00 - 03:00 MST/07:00 - 09:00 UTC

Expected impact:
1-2 intervals of up to 5 minutes each of unavailability for:
- logged-in users (WooCommerce, LearnDash, membership plugins, etc.)
- the editorial team working in the wp-admin area
- dynamic pages from the public websites, such as search & contact forms

If you have any questions or concerns about this maintenance, please drop us an email at support@presslabs.com containing the Subject: "Scheduled maintenance issues".

Aug 15, 11:00 EEST
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.